Apple alludes to Palm Pre's unsupported iTunes sync, Palm responds
Apple posted a Knowledge Base article noting that "newer versions of Apple's iTunes software may no longer provide syncing functionality with non-Apple digital media players."
Mobile | by C.K. Sample III | Wed Jun 17, 2009 11:25AM | 1 comment

In what appears to be a direct shot towards the Palm Pre, Apple has posted a Knowledge Base article stating: "Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple's iTunes software may no longer provide syncing functionality with non-Apple digital media players." Palm responded when Palm representative Lynn Fox told AllThingsD, "If Apple chooses to disable media sync in a future version of iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience. However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we could consider."
Considering how many former Apple employees currently work at Palm, it's hard to believe that the company is oblivious to the fact that Apple could care less about supporting iTunes syncing in non-Apple devices. Something about this entire situation, given the strong connections between the two companies, smells strongly of a carefully orchestrated Palm publicity stunt to keep the Palm Pre in the news and to try to position Palm to Apple in the smartphone arena in the same David-to-Goliath way that Apple has often been positioned in comparison to Microsoft when it comes to computers.
This story around the web:
- Trusted sources:
iTunes: About unsupported third-party digital… [support.apple.com]
Palm Responds to Apple's iTunes Syncing… [digitaldaily.allthingsd.com]
NEWS: Apple warns over third-party iTunes… [Pocket-lint.co.uk]
Apple warns about unsupported players' iTunes… [Crave]
Apple warns that unsupported third-party… [Gear Diary]
Gizmodo - Palm Responds To Apple's Warning… [gizmodo.com]
Apple makes menacing noises about Palm Pre… [Music Ally]
Apple: Third party (read Palm Pre) iTunes… [Between the Lines]
Apple reminds Palm Pre owners what… [Yahoo! News: Technology News]
Apple Responds To Pre?s iTunes Compatibility [DotGizmo: The Best gadget Blog Posts]
Latest Tweets about this story:
- e_vision - RT @paulgoddard75: Palm Pre now working with iTunes 9.0! // Pre will work up to 9.0.1 ... anything above that and it won't sync.
- vara411 - RT @paulgoddard75: Palm Pre now working with iTunes 9.0! // Pre will work up to 9.0.1 ... anything above that and it won't sync.
- paulgoddard75 - Palm Pre now working with iTunes 9.0!
- james__love - @ratchet34321 Na iTunes is a closed system, only iPod's will work with it. Palm put code into the Pre to make iTunes think it was an iPod...
- sam2579 - Fired Apple's Itunes and installed @songbirdteam. Who thought media players can have addons? Also support of my @Palm Pre....Mindblowing :).
- sam2579 - Fired Apple's Itunes and installed songbird. Who thought media players can have addons? Also support of my @Palm Pre....Mindblowing :).
- liebdgz - webOS 1.1 Restores Ability to Sync Palm Pre with iTunes 19Y6EK !
- Meggiegolden4 - Palm re-enables iTunes sync for Pre. Take that, Apple. http://bit.ly/sHd06 8-]
- wamboldtcoyt - webOS 1.1 Restores Ability to Sync Palm Pre with iTunes 19Y6EK !
- apphpod - 5 Palm Pre Plus Tips for Verizon Users: Don't Count on iTunes Synching. When the Pre launched, all you had to do w... http://bit.ly/cgm3qE
Get more information on topics relating to this story:
- Related devices and services:
- Palm Pre, Apple iTunes





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Comments (1)
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Jahroe (3:21 PM on Sun Jul 19, 2009)
Wow, what a rotten apple, I can use Itunes on windows, buy music, but if I have a device other than a apple device I'm not authirze to sync. Hello world, I want my money back. Only in America