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Verizon BlackBerry Storm return rates uncertain

Following quickly upon reports of the Storm suffering from high return rates, Verizon claims that the rates are the lowest of any PDA.

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Mobile | by C.K. Sample III | Fri Dec 19, 2008 11:04AM | 1 comment

Shortly after Silicon Alley Insider reported that the BlackBerry Storm was being returned "en masse," the Boy Genius Report received a statement from a Verizon Wireless official, stating: "The Storm has the lowest return rate of any of our PDAs and at this point in its life cycle, it has the lowest return rate of any PDA we currently sell" (Emphasis ours). Something's suspicious about this considering that BGR had 3 reliable sources reporting that the return rates were extremely high and multiple publications reported on that fact. Also, who's to say that in Verizon's definition PDA statistics share the same statistics as their smartphones? On the Verizon Wireless site, BlackBerries are listed in their own section separate from Verizon's PDA & Smartphone section and each BlackBerry is referred to as a BlackBerry Smartphone.

We'd love to hear comments from people who bought the BlackBerry Storm or from Verizon representatives. Do you love it? Did you return it? Let us know in the comments.

This story around the web:

Trusted sources:
external link Verizon BlackBerry Storm Return Rate :… [boygeniusreport.com]
external link BlackBerry Maker RIM Posts Rosy Holiday… [eWeek - RSS Feeds]
external link BlackBerry Storm Selling Well, As Expected… [Alley Insider]
external link RIM's Q3 Results Out Today; Will They Be… [mocoNews.net]
external link Verizon: BlackBerry Storm Return Rates… [Alley Insider]
external link Verizon: BlackBerry Storm Return Rates… [Techmeme]
external link BlackBerry Storm Buyers Returning Phones En… [Techmeme]
external link BlackBerry Storms being returned in droves? [Electronista]
external link BlackBerry Storm Buyers Returning Phones En… [Alley Insider]

Get more information on topics relating to this story:


Related company news:
Research In Motion, Verizon Wireless
Related brand news:
RIM BlackBerry
Related devices and services:
BlackBerry Storm 9530

Comments (1)

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rsully (1:01 PM on Mon Jan 12, 2009)

Two returned from our office and I know of a few other people who returned thiers also. In a nutshell worst phone I have ever used, impossible to type and setting the clock was a huge task......never again.

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